Issues and corrective actions

From finding to verified fix. Nothing falls through.

GearJoT turns inspection findings, field reports, and operational problems into closed-loop issue management with severity, priority, owner, due date, evidence, corrective actions, SLA tracking, recurrence context, and verified closure.

Why this matters

Equipment operations break when data, follow-up, and context live in different tools. This first slice makes the new GearJoT site real enough to browse, validate, and extend from live Sanity content.

Complete issue management

Keep every finding connected to the asset, evidence, owner, and resolution path.

Triage

Smart triage

GearBot can suggest severity, priority, assignee, duplicate risk, and recurrence signals from asset context and history.

Context

Linked to everything

Issues link to assets, inspection runs, failed responses, evidence photos, corrective actions, work orders, and conversations.

Accountability

SLA tracking

Set resolution targets by severity or issue type, then escalate when work is at risk or overdue.

Proof

Verified resolution

Closure can require evidence review, supervisor sign-off, re-inspection, or automated checks before the issue is closed.

Issue lifecycle

Every issue moves through a visible path from open to verified close.

1

Open

Create from an inspection finding, field report, workflow trigger, or manual entry with asset and evidence context attached.

2

Investigate

Review severity, impact, duplicate or recurring patterns, and operational context before assigning follow-up.

3

Assign corrective action

Route the work to a person, team, vendor, or workflow with due dates and required evidence.

4

Verify and close

Require completion evidence, sign-off, re-inspection, or automated checks before closure.

Before and after

Replace disconnected follow-up with an accountable resolution loop.

Findings sit in inspection PDFs or paper notesFindings become issues with asset, evidence, and context attached
Assignments happen in email or chatOwners, due dates, corrective actions, and status are tracked in system
Fixed depends on someone saying it was fixedClosure can require evidence, sign-off, or re-inspection
Repeat problems are hard to seeRecurrence patterns surface by asset, type, site, or component

Close the loop on every finding.